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Counter Attendant/Barista

Position reports to: General Manager

Exemption Status: Non-exempt Position

The counter attendant/barista is responsible for handling the counter, greeting guests, and providing guests with requested items.

  • Greet the guests who approach the counter displays and walk into the café.
  • Answer all guest questions related to product and displayed items.
  • Pack and provide the guests with requested items.
  • Ensure that all items are correctly rung-in on checks.
  • Maintain correct pars of items in the display, carefully following the FIFO rules and discarding promptly expired or under standard items.
  • Maintain appearance of counter and the display in an on-going manner throughout the hours of operation.
  • Follow and complete closing counter check list prior to departure.
  • Perform the cash drawer checkout after each shift (ask management for assistance if needed).
  • Accurately maintain the organization and cleanliness of the counter in accordance with the Health Department standards.
  • Requisition all needed food items and keep the counter always stocked and restock it in the end of the shift (for example cookie tins, olive oil bottles, etc.).
  • Prepare all packing products needed for wrapping of items and food products.
  • Communicate any problems (lighting, cooling units, etc.) to management immediately.
  • Mark food items with dates at the end of your shift.
  • Clean the counter at the end of the shift (a “soft” maintenance cleaning must be done routinely as well).

  • The ability to work as part of a team, personal cleanliness, and uniform cleanliness.
  • Very basic food handling, preparation, and cleaning skills are welcomed.
  • Time management and ability to work under pressure to manage high volume of production.
  • Active listening and learning skills.
  • Reading and speaking comprehension skills.
  • Discipline to follow set standards.
  • Ability to lift up to 25lbs.

SA Hospitality Group will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.